Refunds & Cancellation Policy
Effective Date: June 10, 2024
1. Refund Policy
1.1 Built ForGood Technology Solutions LLP ("Built ForGood", "we", "us", "our") aims for your satisfaction with our products and services. This policy outlines our guidelines regarding refunds.
1.2 Eligibility for Refunds: Refunds are generally provided for specific cases.
- If a service cannot be rendered due to technical issues on our end.
- If a product is found to be fundamentally flawed and we are unable to resolve the issue.
- In cases where a refund is explicitly stated as an option within a specific service agreement or product description.
1.3 Non-Refundable Situations:
- Change of mind after purchase or service commencement.
- Dissatisfaction with results based on subjective opinions.
- Failure to provide necessary information or cooperation required to deliver the service.
- Services that have been fully delivered.
- Digital products that have been downloaded or accessed.
1.4 Refund Process: To request a refund, please contact us within 15 days of the purchase or service commencement date (unless otherwise specified in your agreement) with details about your request and the reason for the refund. We will evaluate your request based on the criteria outlined above. Approved refunds will be processed within 30 days of approval. Refunds will be issued to the original payment method used.
2. Cancellation Policy
2.1 This section outlines our policies regarding the cancellation of services.
2.2 Service Cancellation: Cancellation terms for specific services will be outlined in the individual service agreements or contracts. Please refer to your agreement for detailed cancellation procedures and any applicable fees.
2.3 Subscription Cancellation: For subscription-based services, you can typically cancel your subscription at any time. The cancellation will usually take effect at the end of your current billing period. No refunds will be provided for the remaining portion of a billing period after cancellation.
2.4 How to Cancel: To cancel a service or subscription, please follow the instructions provided in your service agreement or contact our support team.
3. Changes to this Policy
3.1 We reserve the right to update or modify this Refunds & Cancellation Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. Your continued use of our services after the posting of changes constitutes your acceptance of such changes.
4. Contact Us
Email Contact
Postal Address
BUILT FORGOOD TECHNOLOGY Solutions LLP
PES University, 12th Floor, B Block
Dwaraka Nagar, Banashankari 3rd Stage
Banashankari, Bengaluru, Karnataka 560085
Questions about our policies?
We're here to help. If you have any questions regarding our refund or cancellation policies, please reach out.
Contact Us